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enquiries@ramsdenlaw.com.auConsumers are often unaware of their legal rights in goods or services that they purchase. Similarly, businesses are often unaware of their legal obligations to a consumer in supplying a good or service. The supply of goods or services in trade or commerce by a business is regulated under various laws, such as the Competition and Consumer Act 2010 (Cth).
For trader and consumer disputes to arise, there needs to be a transaction in trade or commerce where a business supplies goods and/or services. Examples of common trader and consumer disputes include:
Defective goods, defective work/services, unpaid invoices and unpaid wages.
Warranties if the goods or services:
Refunds if the goods or services are:
If you have a trader and consumer disputes, at first instance you may make a formal complaint to them in writing and propose a resolution to the dispute. Should this resolve the dispute, it is recommended that you confirm the agreement in writing and have all parties sign a copy of the agreement.
However, it is often the case that these disputes cannot be resolved at first instance. The litigation and dispute resolution team at Ramsden Lawyers are here to assist you in your consumer and trader dispute. Whether it be assistance in negotiation at first instance or taking legal action to resolve the dispute, we are here to find a solution that will reach your desired outcome.
Additionally, if you are a trader defending legal proceedings, the Gold Coast team is here to advise and assist you.
Lead by Partner, John Ramsden the Gold Coast team has extensive experience in trader & consumer disputes and is here to enforce your rights or protect your obligations in an efficient manner that is tailored to your goals. Contact us today on 1300 749 709 to schedule a consultation with Litigation Lawyers Gold Coast.
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